So the last time there was no resolution on why the root password stopped working.. i had to rebuild a new vcenter server appliance and start from scratch..
this time i had the root .. created a new user name also (admin) and integrated AD with it... it all worked for a few weeks and now it's back to the same problem.
i can't log in with root or admin or any of the AD user names.. what's going on? i dont' want to keep having to rebuild the vcenter? is anyone running into this issue? can i reset the password without having to rebuild the vcenter? any help please?